Intel integrated sensor solution driver что это

Обновлено: 05.07.2024

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Intel Integrated Sensor Solutions Driver - Missing, and cannot install


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Hello, so I am having an issue with my computer's sensors. About a year ago, my computer stopped detecting when it was folded up to work as a tablet, so the keyboard and mousepad remained active while I was trying to write with a stylus. I fixed the problem by reinstalling the Intel(R) Integrated Sensor Solutions driver.

Now I am having this problem again for the first time in a year, and this driver is once again missing from my Device Manager. I have tried several things, some alone and some with chat support from HP, including:

1) Uninstalling and reinstalling keyboard and mousepad drivers, then restarting

2) Finding the Intel(R) Integrated Sensor Solutions driver in the HP Recovery Manager, installing and restarting

3) Finding and downloading the specific driver for the Envy x360 from the HP ftp site (SP80117.exe), this seemed the most promising but upon running the utility, I was given a "Platform not supported" message

4) Using the HP Driver update utility (doesn't even find the Intel driver I'm looking for)

5) Using the HP Support Assistant's OS Checkup and troubleshooting utilities (finds no problems)

And finally, I have also downloaded the SensorInfo app from the app store, which detects and reports accelerometer and gyrometer output in real time, just to see if it was in fact that my hardware is broken. Rather, SensorInfo reports that there are no sensors in my computer at all! I am a little bit at my wits end, as I have found several other topics with the same problem on these forums, with no clear solution available. Otherwise, I am being recommended to do a factory reset. However, even with this, I have yet to see any accounts of success with this extreme method, so I'd really like to avoid doing that if possible! Thank you!

Not able to install Intel Integrated Sensor Solution Driver in Windows 10


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Not able to install Intel Integrated Sensor Solution Driver in Windows 10.

Whenever tried to install it is displaying This platform is not supported.

TITLE: Intel Integrated Sensor Solution Driver
VERSION: 3.0.10.3036

Please let me know how to install this software.

Jeet_singh

‎05-11-2018 06:15 PM - edited ‎05-11-2018 06:16 PM


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Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues installing Intel Integrated sensor solution on your HP Notebook. Don't worry I'll be glad to assist you.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the PC before the issue started?

Did you install a retail copy of Windows or OEM version of Windows?

Have you tried to update the drivers either using Windows update or using HP Support Assistant?

You may follow the below steps and check if the device appears in the list.

1. Right click on Start menu and click on Device Manager.

2. Right click your computer name in Device Manager and click on Scan for hardware changes. Device manager scans your system, now check if the device shows up.

You may also run the Hardware and Devices troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

  1. Right click on the start menu and select control panel.
  2. In the category select small icons.
  3. Select Troubleshooting.
  4. Select View all on the top left corner.
  5. Click on Hardware and Devices.
  6. Follow the on-screen instructions to run the troubleshooter.

You may also install all the pending updates and check if it helps.

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

I would suggest here is to download and install the Intel Driver Update Utility - This will scan and install the relavent drivers for your PC.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Intel Integrated Sensor Solution Driver


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Problem: Unable to install " Intel Integrated Sensor Solution Driver " to enable Rotation, Accelerometer and Gyroscope functions. History : Prior to reinstall of Windows 10, the rotation function worked.
  • Did a new/clean install of Windows 10.
  • When trying to install "Intel Integrated Sensor Solution Driver 3.0.10.3036 Rev.E" I receive an error: "0x00004E24 This platform is not supported."
  • All other drivers installed without error.
Note: This file is located on my driver page, and have attempted to install older versions of the driver with no luck.

‎01-24-2016 04:18 PM


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Update: Still not working, was able to get it to work a couple of times:

Narrowed down to HID Sensor Collection V2 . Even though driver was alredy installed and showing operational in Device Manger, it wasn't working. I installed again so there were two listed in Device Manager. Step: Installed legacy hardware, sensors, HID Sensor Collection V2.

All of a sudden it worked as expect, rotation worked, flipping into tablet mode worked.

Well I uninstalled the HID Sensor Collection V2 I installed via Legacy install, as device manager stated it wasn't even started and not working. Of course now it doesn't work, and going through the steps 100's of times and I am unable to recreated the successful result.

I've installed SensorInfo app from the Store and it provides feedback that all sensors are operational.

Подробное описание

Примечание. Корпорация Intel рекомендует конечным пользователям использовать обновления драйверов, предоставленные производителем или поставщиком системы, или с помощью приложения обновления Windows* для устранения потенциального воздействия загрузки драйверов, не настраиваемых. Производители систем регулярно настраивают универсальные драйверы Intel для удовлетворения потребностей их конкретной конструкции системы. В таких случаях использование обновления универсального драйвера Intel не рекомендуется.

SetupRST.exe — это новый установатель, который установит Intel RST и начнет процесс установки приложения Intel® Optane™ Memory and Storage Management из Microsoft Store*

Драйвер Технология хранения Intel® Rapid (Intel® RST) 18.6.1.1016 поддерживает конфигурацию и включает несколько функций, включая:

  • Ускорение системы с Intel® Optane™ памяти
  • Конфигурация и обслуживание RAID 0/1/5/10
  • Intel® VMD поддержки на платформах 11-го поколения (см. подробную информацию здесь)

Для управления этими возможностями загрузите приложение Intel® Optane™ Memory and Storage Management, обнаруженное в Microsoft Store.

  • Поддержка ОС Microsoft Windows* 11 x64
  • Драйвер Технология хранения Intel® Rapid (Intel® RST) 18.6.1.1016 поддерживает платформы 10-го и 11-го Intel Core 11-го поколения.
  • См. примечания к выпуску или файлы Readme для получения инструкций по установке, поддерживаемых аппаратных средств, новых, исправлений ошибок и известных проблем.
  • Дополнительную помощь можно найти здесь:
    • Поддержка, связанная с RAID: Технология хранения Intel® Rapid страница поддержки
    • Intel® Optane™ памяти: поддержка Intel® Optane™памяти

    Автоматическое обновление драйвера и программного обеспечения

    Идентифицируйте свою продукцию и установите обновления драйверов Intel® и ПО для вашей ОС Windows*.

    Файлы, доступные для скачивания

    • Windows 10, 64-bit*, Windows 11*
    • Размер: 14.3 MB
    • SHA1: B96AD473D15F3CEC46B116F1516CE21791D4EE5E
    • Windows 10, 64-bit*, Windows 11*
    • Размер: 3.7 MB
    • SHA1: A94E6625ED032A5E380D2B9F6F961EB6C8F5D5EC
    • Windows 10, 64-bit*, Windows 11*
    • Размер: 3 MB
    • SHA1: 64BF801B758D1AF696DFDB6647E452622E858630

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