Fate grand order как восстановить аккаунт

Обновлено: 16.05.2024

This page will help you recover your Japanese account F/GO in case you lost it. Please remember to always bind your account. This will not work if you're trying to steal an account which already has a bind code.

You can either use the recovery form or send an email to F/GO support.

Note: Everything must be in Japanese. You must always think that they cannot read English, since this is a game for people living in Japan. They don't expect to see English requests for account recovery.

If you happened to play on an emulator, do not mention that you were playing on an emulator. Take note of what device you are emulating. They will not help you if you mention your emulator.

Ask your friends for help if you forgot any details related to master level, master name, last login time, etc.

Recovery Email

The email must be directed to support@fate-go.jp
Subject is アカウントを失いました

Support emails for non-jp versions click the following links: F/GO:CN, F/GO:TW, F/GO:NA

Gmail users: if the links does not redirect you to your Gmail, enable mailto:
Go to your Gmail and find the following button and activate it.

FGO NA account recovery.

I had to reinstall the game on my Nvidia Tablet yesterday (update would not work), so all data was lost and i did not have the opportunity to generate a transfer code.

Thaks in advance.

Recovery Form

This is F/GO's Official Account Recovery Form and it actually works (no scams). It's safe to use.

Answers

by thefireofice 2 years 11 months ago

The above Reddit post has a guide showing you which email to use and what information you need.

by Cyan 2 years 11 months ago

Thank you, i used that form already.

Still waiting for an answer.

by thefireofice 2 years 11 months ago

I haven't needed to recover an account fortunately but my guess is that it may be a decent bit of time before you hear anything. I'd guess that a day or two might be required before you find out.

by Cyan 2 years 11 months ago

Thank you.
A day or two would be reasonable, as long as i get an answer.

Missing my account ID, did not know there was such a thing, but every detail including my St Quartz purchases and receipts, have been sent.

by Rylai 2 years 11 months ago

They respond very late, so be patient.

by DraconicWings 1 year 6 months ago

How long a wait do you mean when you say ‘very late’?

by reokyouma 2 years 11 months ago

don't sent emails too often they might put it into spam. Just an advice i heard from others

by Thinhloli206 1 year 1 month ago

i don't remember about id and lv my character

Do you remember your old account ID? 314
Do you remember the transfer code?1UCJs8DyKY
What was your Master's name? Yuki
What Birth Date was set? none
What Device did you play on? I play on PC(Ldplayer)
When did you first download the game? 25/8/2020
When did you last access the old account? 31/8/2020
Which Servants did you possess? Medusa(rider), Medusa(lancer), Mash, Kiyohime
Who was registered as your Favourite Servant? Kiyohime
Which Servants were in your main party? Martha(ruler), Elizabeth Bathory.
[What was your Master's gender? Female
What was your Master's level? 45(maybe)
Did you purchase Saint Quartz? "I did not purchase Saint Quartz"

How To Get Back Your FGO Account Back! (NA)

Hello Fate Grand Order Amino, greetings from Kirsch. For this blog I will be talking about how you can get access to your old FGO account. Before I get started I would like to say that this blog is only for members who, don’t know how to gain it back or worked hard on their servants; who want their old account back. So don’t go on the comment section saying “Oh I’ve gotten EX luck on my new account but thanks anyways”

Did you delete the FGO app to clear some space? Did you lose/break your phone? Did you forget your Transfer Code? You might think to yourself, my waifus/husbandos, my quartz, my mana prisms, summon tickets all gone!

Well have no fear d i c k wizard is here.

No, none of the things you possess are gone in fact your account isn’t gone, you just don’t have access to it. If you lost your account first things first simply go to

Step 1: Contact Them via email :iphone: :e-mail:

Once you send it, it may take a while for someone to get to you but don’t worry they will reply back once they do someone will help you by sending you a list of questions about your account.

Step 2 Their Response

Remember this may take 1-3 days so be very patient. They’ll respond with a list of questions about your account, to track it fast.

Q U E S T I O N S

Do you remember your old account ID? Friend Code(9 digits)

Do you remember the transfer code?

What was your Master's name?

What Birth Date was set? Put 'None' if you didn't set one.

What Device did you play on? (Please provide the Device manufacturer & model) i.e. iPhone 6 by Apple

When did you first download the game? (Date & time) Estimate is okay

When did you last access the old account? (Date & time) Estimate is okay

Which Servants did you possess?

Who was registered as your Favourite Servant?

Which Servants were in your main party?

What was your Master's gender?

What was your Master's level?

Did you purchase Saint Quartz? (If not, please just say "I did not purchase Saint Quartz")

The more you know, the faster they’ll track your account. Be sure to have your notification on or check your Gmail, Yahoo, etc. It should take no longer than 3 days for them to reply back to you with new transfer code and password. Once you receive it go back to the FGO app and put it Data Transfers, there it should take you to your old account.

DO NOT uninstall unless you have a transfer code and your password with you in a secure place.

Note for beginners, that you are responsible for setting up your own transfer code, you can easily do it by opening up the app. Go to

Issue Transfer Number

Create a Password (You’ll most likely remember)

From there you’ll be give a code of 10 random characters consisting of uppercase, lowercase letters and numbers.

(Ex. a3HvjW8sPx, rTse7qiRvz )

Please be sure to keep it in a safe place, write it down, take a screen shot, have it on your notes. So that next time if the unfortunate ever happens to your phone you always got you transfer code to take you back where you last left off.

Recovery Email Translation

・ユーザーID： Your user ID (xxx,xxx,xxx)

・ユーザー名（マスター名）： Master name / Player name / In game name.

・引き継ぎナンバー： Bind code.

・誕生日： Input your birthday data info in game (If you never set it on my room just leave it blank). Answer with: X月 Y日 (Replace X with month and Y with date).

・レベル： Your master level.

・所持サーヴァント（セイントグラフ）： List your servant names (Use Japanese name, check it on this wiki).

・お気に入りに設定していたサーヴァント： Who you set as your favorite servant (Servant that appears in my room).

・最後にプレイしたステージ： Last map name for your last battle (Use Japanese name, check it on this wiki).

・本アプリを開始した日時： Date when you installed the game. Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day. No need to be exact date).

・最後にログインした日時： When did you last play the game? Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day).

・ご利用端末の型番： What device you use to play the game. Check your Google account for device info.

・ご利用端末の OS バージョン： Your device OS Version

・入力した(事前登録・BD特典など)シリアルコード： Redeem codes, if you have used any. (Saber Lily code for pre-registration, free 4 star servant code from 3mil DL event, Type-Moon Ace code for The Beginning of a Journey CE, UBW BLU-RAY BOX CODE for Saber Lily).

・聖晶石の購入の有無： Did you make any quartz purchase? (Type 購入していない if you did not, and 購入した if you did. You will need to input your purchase info if you purchased quartz).

Fate/Grand Order Device Transfer and Account Retrieval

Before anything else, I highly advice everyone to bind their accounts and keep the code somewhere safe which only you can access (it could be in Drive, Notes, Google Docs, or send it to yourself on Facebook) and someplace that you will not lose. You can also save screenshots and save it to External Memory or Cloud Storage.

STEPS TO BINDING YOUR ACCOUNT

Tap Device Transfer (引き継ぎナンバー発行) in My Room.

Type in your password (must be alphanumeric and be at least 4-12 characters in length) and repeat the same password at the second box for confirmation.

You will get a transfer code. Copy it to your clipboard by clicking or tapping Copy (コピー) and then click click Close (閉じる). The right button, 新規で発行する, is for issuing a new code.

You can now use the code to transfer the account to a new device or for future use.

To transfer to another device

Access the game on your new installation or new device. Click Device Transfer button on the bottom-left (引き継ぎ) and input transfer code on the first box and the password on the second box.

Transfer code and password has no expiration unless used. After the transfer is complete, your old device will no longer be able to access your account. Create a new transfer code after use.

Transfer code can only be used once.

You cannot transfer one server to another (say, JP to NA)

STEPS FOR ACCOUNT RECOVERY (JP)

Items marked with an asterisk (*) are required to be filled

This form is genuine. There are no scams or anything and is effective. Based on my experience, my account was recovered within 3 days.

Fill out the Recovery Form. It is absolutely necessary that you respond to questions in Japanese. You can use Google Translator (for short answers) or ask a friend who knows Japanese to help you. You can also use the Fate/Grand Order wikia for the names in Japanese.

Translation to the New Form

Your Email Address

Confirm your Email Address

Your 9-digit in-game ID

Your Master Level in-game

Name or model of device that you used.

Last login date

Reward code of your Fate/Stay Night Blu-Ray box if you own one

If a Pre-registration code was used, enter e-mail used or serial code

Last Quest Played

When was the last time you used Saint Quartz? Example: To do a multi-summon, to revive your team in the Sunday Daily Training Grounds.

Total Saint Quartz owned

Total Rare Prisms owned

Total Unregistered Spirit Origins owned

List the servants you have used Holy Grails on, including how many times you have done it on any servant

Number of logins before next login bonus

Your birthday (If you never set it on my room just leave it blank). Answer with: X月 Y日 (Replace X with month and Y with date).

List of servants that you have in-game. List as many as you can.

Details of your Support Setup. List the servants, skill levels, NP levels, ATK and HP stats, and Craft Essence equipped, if possible.

Your "My Room" Servant

Last account recovery code you used

Have you purchased SQ?

Answer either 入した (Yes) or 購入していない (No)

Click to attach files

Proof of purchase of SQ.

A friend's friend code

Your main story progression. Describe which singularity/lostbelt you have completed, at what chapter you are in, and what arrow you are in. Give as much details as possible.

How did you lose your game data? Describe how you lost your game data.

Answer with either アプリのアンインストール (Uninstalling the app) or ゲームクラッシュ (Game Crash)

Confirm the information you have provided.

Answer 同意する (I confirm)

こちらをご確認ください: Please click to proceed

Please recheck all information you have provided before submitting before continuing.

Confirm Entries (Click to proceed)

RECOVERY EMAIL (for JP, CN, TW, and NA)

Side Note to Gmail users:

If the links does not redirect you to your Gmail, enable mailto :

Go to your Gmail and find the following button and activate it.

Recovery Email Translation:

◆返信用メールアドレス : Your destination email

・ユーザーID： Your user ID (xxx,xxx,xxx)

・ユーザー名（マスター名）： Master name / Player name / In game name.

・引き継ぎナンバー： Bind code.

・誕生日： Input your birthday data info in game (If you never set it on my room just leave it blank). Answer with: X月 Y日 (Replace X with month and Y with date).

・レベル： Your master level.

・所持サーヴァント（セイントグラフ）： List your servant names (Use Japanese name, check it on this wiki).

・お気に入りに設定していたサーヴァント： Who you set as your favorite servant (Servant that appears in my room).

・最後にプレイしたステージ： Last map name for your last battle (Use Japanese name, check it on this wiki).

・本アプリを開始した日時： Date when you installed the game. Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day. No need to be exact date).

・最後にログインした日時： When did you last play the game? Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day).

・ご利用端末の型番： What device you use to play the game. Check your Google account for device info.

・ご利用端末の OS バージョン： Your device OS Version

Recovery Form Translation

* - Indicates required to be filled.

On the F/GO recovery form Copy the question and search the question in this page.
Make your reply as simple as possible and use a translation site to convert them to the Japanese language.
For Servant Names, Craft Essences and other information search the site.
Don't forget to check your spam folder.
Put "I don't know" on question about your account and "I don't have it" on question of the Blu-ray boxes that those don't have it in Japan

[Class]:LV. (Servant Name) for example:

バーサーカー:LV100 アルジュナ (オルタ) which is "Berserker:LV100 Arjuna Alter."

You must always use the official servant names,You can find them in this wiki on the servants very own page.

The Servant Classes are as follows:

Saber "セイバー"
Archer "アーチャー"
Lancer "ランサー"
Caster "キャスター"
Assassin "アサシン"
Berserker "バーサーカー"
Avenger "アヴェンジャー"
Ruler "ルーラー"
Mooncancer "ムーンキャンサー"
Alter Ego "アルターエゴ"
Foreigner "フォーリナー"
Pretender "プリテンダー"

Latest Form

こちらをご確認ください: Please click to proceed

Please recheck all information you have provided before submitting before continuing.

Confirm entries (Click to proceed)

Old Form

◆返信用メールアドレス： Type your email address here.

・初期化されたゲームデータのID： User ID / aka your 9-Digit friend code you see at the title and profile screen.

・初期化されたゲームデータで使用していたマスター名（名前）： Master name / Player name / In game name.

・初期化されたゲームデータで使用していたマスターの性別: Gender In-game [男性 = Male] [女性 = Female].

・誕生日（入力されていれば）: Input your birthday data info in game (If you never set it on my room just leave it blank). Answer with: X月 Y日 (Replace X with month and Y with date).

・初期化されたゲームデータで使用していたマスターのレベル: Your master level.

・初期化される前に、お気に入り登録していたサーヴァント: Who you set as your favorite servant (Servant that appears in my room).

・アプリをダウンロードした日時: Date when you installed the game. Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day. No need to be exact date).

・初期化されたゲームデータをプレイしていた端末名: What device you use to play the game. Check your Google account for device info.

・初期化されたゲームデータの通信環境: What internet you use to play (Just type Wi-Fi).

・データが初期化される前、最後にプレイした日時: When did you last play the game? Answer with: YYYY年 MM月 DD日 (Replace YYYY with year, MM with month, DD with day).

・初期化された前に、所持していたサーヴァント: List your servant names. Provide level if you want faster support because of concrete data (Use Japanese name, check it on this wiki).

・初期化された直前のデッキ編成: Last party members used (Use Japanese name, check it on this wiki).

・初期化された直前のクエストの進行情報: Last map name for your last battle (Use Japanese name, check it on this wiki).

・どのような状態でデータが消失したか？: How did you lose your account? (Type: アプリのアンインストール for [Uninstalling apps] or ゲームクラッシュ for [Game crash]. (They don't actually care about the reason).

・聖晶石の購入の有無: Did you make any quartz purchase? [購入した = Yes] [購入していない = No].

・レシートメールの画像: Attach image of transaction details.

・画像の送り方がわからないお客様は、注文番号と購入した聖晶石の個数、購入した日と時間を記載してください。: List your purchase history and how much. If you never bought quartz then ignore, but if you did then check it on your email. It will give you order number and order date. Copy and paste to the text area.

・Fate/staynight ブルーレイボックス特典コードの使用の有無: Type your F/SN blu-ray code reward (If you don't have, just leave it blank).

・事前登録特典で発行されたシリアルコードの使用の有無: Pre-registration code (If you don't have, just leave it blank).

・引き継ぎナンバーの発行の有無: What was the last binding code you used? Answer with: 発行してません (If you never set binding code) or よく思いつかないんですが、XXX ではないかと (Replace the XXX with your supposed last working binding code if you aren't sure).

・個人情報の取扱いへの同意: I agree (click on the checkbox), then click on 確認画面へ.

・送信する: Click on this after agreeing.

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