System specification requirements not met metro exodus как исправить ошибку

Обновлено: 04.07.2024

so i installed the enhanced edition (epic games) and I get a white box popup saying "your system appears to not meet the minimum requirements for the pc enhanced version of metro exodus please visit website to find the correct specs, with the reason ;

"Reason: Please install Windows update - KB2670838"

16gb ddr4 3600mhz

No clue what to do, I've had the base game installed on my pc for a couple of months and it worked fine up until recently in which I get the same "Reason: Please install Windows update - KB2670838".

So i uninstalled, reinstalled, verified and nothing worked so i just decided i'd install the enhanced edition, same error, no clue what to do.

If i click run anyway on the white box i just get a black screen, i can tab out of it and i check on discord apparently im running "system specification requirements not met"


У меня видеокарта GTX 1050 и неужели она не поддерживает вот всё это?? Со всеми известными играми было нормально раньше. Можете помочь? Игру КУПИЛ через стим. А вот ошибку "graphics device does not support 16 bit floating point arithmetic" я в душе не е**.

Ты запускаешь, что ли, версию с трассировкой лучей?
Попробуй обычную запустить. Не enhanced edition.


обидно наверное на таком монстре не запустить) что в ошибке пишет


в том-то и дело, что ничего. Говорит - держите крашрепорт и валите к разработчикам.

пользователь\saved games\metro exodus там краш репорт лежит

Дмитрий Панфилов Мастер (1659) Дмитрий Панфилов, его текст кинь сюда

Попробуй переустановить игру, и проверь Microsoft visual c++

пробовал переустанавливать, проверял целостность файлов, проверял визуал++, проверял DirectX, результата ноль.

Колян Мастер (1372) Denisok Шкодливый_коТ, значит ошибка в движке. Попробуй очистить все данные игры в документах и program data.

Зачем заменять dx тачка мощная, проблема в другом, а что за ошибка вылетает, сделай скин выложи в тему

Эта версия игры предназначена только для компьютеров, оснащенных видеокартами с функцией трассировки лучей. играйте обычную Gold Edition

6 мая в 9:38

Reason:
- Maximum Shader Model: SM6.5 (SM6.5 required).
- Graphics Device does not support DXR1.1 or above.

I have an RTX 3080 with driver version 466.27, which should be the latest version.

The game crashes on launch if I ignore the warning, so it's unplayable.

Why is this happening and how do I fix it?

Make sure you are running Windows 10 version 20H2 or newer 6 мая в 9:41 Maybe search for the 'windows 10 update assistant' to make sure you are running the latest version of windows
6 мая в 10:30 6 мая в 10:42 6 мая в 10:54


1 Make sure you are running Windows 10 version 20H2 or newer 6 мая в 10:55 Yup. Same here. Seems like some people are able to run it though. somehow? 6 мая в 10:58 We're probably gonna see this problem a lot because of people who refuse to update their windows. 6 мая в 11:09 We're probably gonna see this problem a lot because of people who refuse to update their windows. 6 мая в 11:12

Windows 10 64-bit (20H2)

Guess I won't be downloading the enhanced version. Not upgrading to 20H2, running 1909 64bit and every game I play runs perfect.

ASUS ROG Crosshair VII Hero (Wi-Fi) X470
AMD Ryzen 7 2700X @ 4.3Ghz Upgrading to Ryzen 9 3900X next week
32GB G.Skill TridentZ RGB Series DDR4 @ 3200Mhz
ASUS ROG Strix RTX 2080 Super, Advanced, OC 8GB
Creative Sound Blaster AE-9 Audio Card / DAC
Western Digital Black SN750 Gaming NVMe 500GB (OS)

6 мая в 11:15 Either get most recent Windows 10 version or stop crying. Same as usual. 6 мая в 11:17 Either get most recent Windows 10 version or stop crying. Same as usual. 6 мая в 11:21 Just thought i'd add. I wasnt able to update windows any further than 1909 from the built in windows updater. I had to download windows 10 update assistant. 6 мая в 11:22

Windows 10 64-bit (20H2)

Guess I won't be downloading the enhanced version. Not upgrading to 20H2, running 1909 64bit and every game I play runs perfect.

All your games will run just as well on an updated Windows too. No reason not to just. update. 6 мая в 11:32 We're probably gonna see this problem a lot because of people who refuse to update their windows.

I wasn't "refusing to update my windows", I just had no way of knowing that there was opt-in only update that had to google how to actually run, and the game does NOT succeed in telling me what the actual problem is. It shouldn't be on me to be aware of and manually trigger software updates, the OS should handle that for me. In this case it did not. But do continue to be an elitist ♥♥♥♥♥♥♥ to everyone.

It also strikes me as pretty unusual for a game to require a specific version of windows 10, I've never seen a graphics error because of a windows version, seems like it should be a GPU driver or DX issue.

6 мая в 11:38 We're probably gonna see this problem a lot because of people who refuse to update their windows.

I wasn't "refusing to update my windows", I just had no way of knowing that there was opt-in only update that had to google how to actually run, and the game does NOT succeed in telling me what the actual problem is. It shouldn't be on me to be aware of and manually trigger software updates, the OS should handle that for me. In this case it did not. But do continue to be an elitist ♥♥♥♥♥♥♥ to everyone.

It also strikes me as pretty unusual for a game to require a specific version of windows 10, I've never seen a graphics error because of a windows version, seems like it should be a GPU driver or DX issue.
I can't possibly imagine why a game built from the ground up for DirectX 12 Ultimate requires. the latest version of Windows designed for DirectX 12 Ultimate. :D

Don't worry mate, it won't break your stuff. I'm running build 21370 here, basically 21H2 development build, two cycles ahead. no issues on my system.

6 мая в 11:39 We're probably gonna see this problem a lot because of people who refuse to update their windows.

I wasn't "refusing to update my windows", I just had no way of knowing that there was opt-in only update that had to google how to actually run, and the game does NOT succeed in telling me what the actual problem is. It shouldn't be on me to be aware of and manually trigger software updates, the OS should handle that for me. In this case it did not. But do continue to be an elitist ♥♥♥♥♥♥♥ to everyone.

It also strikes me as pretty unusual for a game to require a specific version of windows 10, I've never seen a graphics error because of a windows version, seems like it should be a GPU driver or DX issue. DirectX 12 Ultimate (which this game uses) is a NEW feature that was added in WINDOWS UPDATES. I agree that the opt-in nature of the update is really weird and Windows should just push it to people (I believe they do, you either changed your settings, or are a rare case) but people would complain and complain if they did. I'm not trying to be elitist. The elitist ones are the ones who refuse to update windows for some arbitrary reason.

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