Service control manager код события 7036

Обновлено: 05.07.2024

High CPU issues can be caused by many factors like:
a. Third party security applications like Antivirus, Firewalls, etc.
b. Other startup items set to start when you boot your computer.
c. Incompatible programs not designed for Windows 7.
d. Drivers not compatible with Windows 7.
e. Low System requirements (slow processor, little RAM, etc).
f. Others.

You may use the below methods and check if these help -
Method 1:
I would suggest you to find out which program is causing the high CPU -
a. Right click on your task bar and choose "Start Task Manager" and click the "Processes" tab.
b. Click "Show Processes from all users" at the bottom.
c. Click the column HEADER named CPU; this will sort the list of programs by the ones that use the MOST CPU at the top.
d. Write down which EXE files are always at the top. You may let us know the names of the files causing the issue.

Method 2:
You can also try a clean boot and check which non-Microsoft service or application is causing the issue. This will also help us identify if any startup program is causing issues.

To perform the clean boot follow the step 1 mentioned in the below article and then try checking in this clean boot state -


If the issue gets resolved check which non-Microsoft service is causing the problem; referring to the article and following other steps.

After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

Имя журнала: System
Источник: Service Control Manager
Дата: 06.11.2016 19:49:32
Код события: 7036
Категория задачи: Отсутствует
Уровень: Сведения
Ключевые слова: Классический
Пользователь: Н/Д
Компьютер: 11
Описание:
Служба "Защита программного обеспечения" перешла в состояние Остановлена.
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-11-06T16:49:32.154826000Z" />
<EventRecordID>144017</EventRecordID>
<Correlation />
<Execution ProcessID="680" ThreadID="2624" />
<Channel>System</Channel>
<Computer>11</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Защита программного обеспечения</Data>
<Data Name="param2">Остановлена</Data>
<Binary>7300700070007300760063002F0031000000</Binary>
</EventData>
</Event>

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Тип нарушения

2. Have you made any changes on the computer prior to the issue?

This might be caused due to corrupted System Files or due to third party application.

Perform the following troubleshooting methods:

Perform System File Check to fix the corrupted system files and then check how it works.

Note: It may ask for Windows DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

Place the computer in a clean boot state and then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

To set the computer in clean boot, follow the steps from the link: How to perform a clean boot

Note: After checking in clean boot, follow the step “How to reset the computer to start as usual after clean boot troubleshooting” from the article to reset the computer to normal boot.

If the issue persists, please do reply. We would be happy to help you further.

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